Common Apple Watch Problems & How to Fix Them

mercredi 29 avril 2015

Common Apple Watch Problems & How to Fix Them is a post by Josh Smith from Gotta Be Mobile.

The Apple Watch is just a few days old, but we are already hearing about Apple Watch problems that frustrate and annoy new owners. We can share a fix for some Apple Watch problems, but others are worth knowing about in case you buy an Apple Watch and run into issues or bugs.

Small, but annoying problems are common with the first generation of a new device. For most users these Apple Watch problems are not a major issue, but some of these can break the Apple Watch experience for a small group of users and it may require  sending the Apple Watch back to Apple for a replacement.

Read: Best Apple Watch Accessories

The Apple Watch went on sale on April 10th, but it just started to arrive in the hands of consumers on Friday April 24th, so some of these issues are now coming to light. At this point there are not widespread Apple Watch problems to the level of iPhone 4 antenna problems or iPhone 6 bending complaints, but this is worth knowing.

Apple Watch Problems

Learn how to fix common Apple Watch problems.

Learn how to fix common Apple Watch problems.

So far our Apple Watch problems are at a minimum on the Apple Watch Sport in 38mm and 42mm sizes, even with the late arriving Space Gray model.

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With that in mind here are the Apple Watch problems you need to know about and what you can do about some of these issues and problems.

Apple Watch Bluetooth Problems

Some users complain that the Apple Watch bluetooth connection to the iPhone is not consistent. This is not a problem on our Apple Watch review units, but if it does impact your Apple Watch you can fix this with a quick toggle on your iPhone.

As John Gruber shares, turning Bluetooth off and then back on on your iPhone should solve this problem. If you continue to have this problem, you should attempt to re-pair the Apple Watch with your iPhone.

Fix Bad Apple Watch Battery Life

One option is to limit heart rate monitoring during workouts.

One option is to limit heart rate monitoring during workouts.

Overall the Apple Watch battery life is better than advertised lasting a full day in our tests, but there are some complaints form users who are experiencing bad Apple Watch battery life. Here are several solutions to fix bad Apple Watch battery life problems.

  • Limit notifications – Notifications light up the screen push the Taptic feedback and cause you to use the watch. Limit useless notifications and your battery life will improve. Limit these in the Apple Watch app on your iPhone.
  • Use Bluetooth – When you are not connected to the phone by Bluetooth the phone resorts to WiFi which is not as power friendly.
  • Turn off heart rate monitoring – Go to Apple Watch app -> Workout -> Power Saving Mode -> On. This will stop using the hear rate sensor during workouts to help the Apple Watch battery last longer.
  • Reboot – Restart your Apple Watch. This simple solution can fix a lot of problems.

If all else fails you can turn on the Power Reserve mode to make the Apple Watch battery life last longer. Hold the side button and swipe left to right on Power Reserve.

You can open the Apple Watch app -> General -> Usage and scroll down to the bottom of the Apple Watch to see the battery usage and standby times. If these are the same then there is a problem with your Apple Watch and you may need to remove a problem app or start from scratch. You can also see your Power Reserve time on this page.

Bad iPhone Battery Life With Apple Watch

Another common problem is bad iPhone battery life when connected to the Apple Watch. This is more common than complaints about Apple Watch battery life.

When this happens you will see the Apple Watch app listed as one of the highest users of power and your Usage and Standby time will show as the same, similar to the image above.

If this happens you need to restart the iPhone and the Apple Watch and wait for them to reconnect. This should fix the problem for most users. If this does not solve that issue, you will need to pair the Apple Watch with your iPhone again.

Apple Watch Scratches

The Stainless Steel Apple Watch scratches pretty easily along the sides of the metal case. This isn’t from abuse or rough treatment. Instead this is due to the softness of the Stainless Steel.

Reports on Twitter, Instagram and Reddit detailed the scratches shortly after the Apple Watch release. The good news is that this is one Apple Watch problem that you can fix on your own for less than $10. Watch the video above and check out our walkthrough to fix Apple Watch scratches.

Apple Watch Problems for Users with Tattoos

If you have a wrist tattoo you might need to disable a feature to make the Apple Watch work.

If you have a wrist tattoo you might need to disable a feature to make the Apple Watch work.

Some users with wrist tattoos cannot use the Apple Watch to the fullest. The ink prevents the on-wrist detection for some users with dark wrist tattoos. This is not an issue with all wrist tattoos and this issue does not mean the Apple Watch cannot work on darker skin.

If you experience this problem, you can go to the Apple Watch app -> General -> Wrist Detection Off. This will remove the on body detection so that notifications come through, but this will not allow the Apple Watch to use Apple Pay.

Slow Apple Watch Performance

You can try uninstalling apps if the Apple Watch performance is sluggish.

You can try uninstalling apps if the Apple Watch performance is sluggish.

One of the complaints about the Apple Watch performance is that it can slow down when you load a lot of apps on it. If you go tot eh Apple Watch app on your iPhone, you can limit the apps installed on your Apple Watch and this may fix the problem.

Go to the Apple Watch app -> Scroll down -> tap on an app you don’t use -> Tap on the toggle to turn off Show on Apple Watch. This will uninstall the app.

This will not fix apps loading information slowly on the phone, but could help with overall performance until an Apple Watch software update arrives.

Apple Watch Not Charging

How to fix Apple Watch not charging problems.

How to fix Apple Watch not charging problems.

If your Apple Watch does not charge when it is on the charger there is most likely not a problem with your charger or the hardware of your watch, but you will need to take steps to fix this problem. On the Apple Support Forums there are several complaints about the Apple Watch not charging. If this happens to you, try the following steps which Apple walked one of the users through.

Turn off the watch (hold side button (while not on charge) and then swipe to power off like iPhone)

Then Reset the watch

1. Hold the Digital crown and the side button and the same time until you see the apple logo

Put on charger and see if it charges.

If this does not work do the following:

 

1.  reboot iPhone

2. go to apple watch app

3. in the apple watch app got to > general > reset > erase all content and settings

4. wait for watch to erase and reboot to language screen

5. Set up the watch until you see the app bubbles

If these steps fail, make sure all of the packaging is off of the Apple Watch and the Apple Watch charger. If that fails you likely need to contact Apple for a replacement.

19 Things You Didn’t Know the Apple Watch Could Do

Low Power Mode as a Watch

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Low Power Mode as a Watch

The Apple Watch is about more than notifications and apps. It can also tell you the time. If you need to make it last longer you can use Power Reserve Mode to show just the time.

The Apple Watch automatically goes into Power Reserve Mode if the battery is too low. You can also turn it on by holding the side button and then sliding the Power Reserve Option to the right.

When in Power Reserve Mode you can see the time on your Apple Watch by pressing the side button.

 

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Common Apple Watch Problems & How to Fix Them is a post by Josh Smith from Gotta Be Mobile.

Common Apple Watch Problems & How to Fix Them

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